Please call our Claims line 24/7
at 1-877-437-5007
Feel free to send us a message about a problem that you have with your policy or other issues.
SEND A MESSAGEA lot of our customers have the same questions. Check out our FAQ's and useful topics.
GO TO THE TOPICSPolicy Number AND/OR Name of policy holder
Name of parties involved to include DOB, driver, license information, and contact information
Loss Facts - Loss location – Date and time of loss
Vehicle description year, make, and model, vehicle identification number (VIN), license plate, description of damages, and vehicle location
Police report – location, report/case number
Report a claim instantly with the Alinsco App. You can upload images from your library or take pictures, capture videos and record audio as evidence while at the scene. If your are using our web version you can file a claim in a few simple steps.
Also you can file a claim on the web.
We make it simple and convenient to access all your insurance documents!
If you are having trouble proceeding with a quote, ensure you zip code is correct and there are not any errors.
You may need to refresh your browser and restore your internet connection.
For further assistance give us a call at 877-437-5010.
For the most convenient way to manage your policy, download the Alinsco Mobile App on your android or iOS device.
To manage from your desktop, visit ALINSCO.COM and select Manage My Policy. From there you will have an option to Sign Up for an account with your policy number.
If you are having trouble logging into your account please select Forgot Password and begin the steps to reset your Login.
In addition, ensure you are entering your most recent policy number correctly into the required field.
Your policy number can be found on your Insurance ID card, your monthly statement or by logging into the Alinsco Mobile App.
If you are still unable to locate your policy number please contact customer service at 877-437-5010.
The price of auto insurance may vary depending on the amount and type of coverage purchased; the make and model of the car; and the insured's driving record, years of driving and the number of miles the car is driven per year.
Other factors taken into account include the driver's age and gender, where the car is most likely to be driven and the times of day - rush hour in an urban neighborhood or leisure time driving in rural areas, for example. Some insurance programs may also use credit history related information.
The amount of loss paid by the policyholder. Either a specified dollar amount, a percentage of the claim amount, or a specified amount of time that must elapse before benefits are paid. The bigger the deductible, the lower the premium charged for the same coverage.
Any retribution you might receive from a claim is given after subtracting the amount of the deductible as dictated by your policy.
Some of the discounts available through Alinsco include the following:
Multi-car insurance
Homeowners
Proof of prior insurance
Safe driver
Prior in house coverage
An endorsement is a written form attached to an insurance policy that alters the policy's coverage, terms, or conditions. Sometimes called a rider.
Liability Coverage
The portion of an auto insurance policy that covers injuries and property damage the policyholder causes to someone else.
Auto Liability Coverage is required in order to drive in most states. State law usually dictates the minimum required liability coverage, but additional coverage can also be purchased. Remember that it does not provide any coverage for your damages, but only to someone else if you are the responsible party.
There are two types of liability coverage. One covers bodily injury and the other covers property damage. If your coverage is less than the actual bills incurred, you will be legally responsible for paying the remaining costs.
Medical Payments Coverage
A coverage in which the insurer agrees to reimburse the insured and others up to a certain limit for medical or funeral expenses as a result of bodily injury or death by accident. Payments are without regard to fault.
Collision Coverage
The portion of an auto insurance policy that covers the damage to the policyholder's car from a collision. The amount paid to the policyholder is the cost of repairs minus the deductible.
Comprehensive Coverage
The portion of an auto insurance policy that covers damage to the policyholder's car not involving a collision with another car (including damage from fire, explosions, earthquakes, floods and riots), and theft.
Personal Injury Protection (PIP)
The portion of an auto insurance policy that covers the treatment of injuries to the driver and passengers of the policyholder's car.
Uninsured Motorist Coverage
The portion of an auto insurance policy that protects a policyholder from uninsured and hit-and-run drivers. Coverage can be subject to certain limits and deductibles.